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FAQs

  • Where is your office located?
    I currently only offer virtual appointments.
  • What are your hours?
    Our office hours are Monday to Thursday from 9:00 am to 1:00 pm and 2:00 pm to 5:30 pm Pacific Time. We are closed on Fridays, weekends, major holidays, the week of Thanksgiving, and the week between Christmas and New Year. Please contact us at [info@trueyouministries.com](mailto:info@trueyouministries.com) or call 626-461-3344 to schedule an appointment during our business hours.
  • What is your cancellation policy?
    For cancellations after 6:00 pm the day before the scheduled appointment or no-shows, you’ll be charged half the session rate for the first incident and the full rate for incidents thereafter.
  • How long are your sessions?
    Typically, sessions are 60 minutes. Ninety-minute sessions are available upon request.
  • Do you offer in-person and/or tele-health?
    For now, I offer all sessions through Zoom, making it easy and convenient to connect from wherever you are.
  • Do you take insurance? Why or why not?
    We do not accept insurance at this time. As a licensed pastoral counselor, our services are not covered by insurance panels. However, we offer flexible payment options to ensure our services are accessible to those in need.
  • How do I set up an initial appointment?
    To schedule your initial appointment, simply click the Free Consultation link on my website. During this complimentary session, we’ll explore your needs and discuss how we can best support you. If you choose to move forward, you’ll be able to schedule your first full appointment.
  • What age ranges do you work with?
    We work with adults aged 18 and older, including men, women, and couples. Our services are tailored to meet the unique needs of each individual or couple, providing support for a wide range of issues including trauma, addiction, relationship challenges, and grief.
  • With whom do you work?
    I work with men, women, engaged couples, and married couples, providing support tailored to their unique needs. While my practice is open to everyone, I primarily work with women aged 30-60. The areas I focus on include healing trauma, addressing control issues, learning to let go and trust God, and healing from partner betrayal—whether through sex-related struggles, infidelity, or rebuilding trust. No matter where you are in your journey, I’m here to walk alongside you with care and understanding.
  • Do you offer grief counseling?
    No, I do not offer grief counseling but will be happy to refer you to a trusted colleague.
  • What do you actually do in sessions with your clients?
    In our sessions, we’ll start by exploring what brought you to counseling and identifying your goals for healing and growth. Together, we’ll create a practical and achievable plan of action tailored to your unique needs, focusing on both immediate challenges and long-term transformation. Along the way, we’ll address not only the surface issues but also deeper, underlying patterns that may be keeping you stuck. As part of your healing process, I’ll ask you to have an accountability person—someone who can support and encourage you outside of our sessions. This added layer of support will help you stay on track as you work toward your goals. With a safe and compassionate space, we’ll also talk about your hopes, dreams, and the steps to move forward into a life of freedom and fulfillment.
  • Do your clients receive assignments to work on between sessions?
    Yes. I use The Genesis Process workbook with my clients, and there are self-evaluations and practical applications for every process. This allows the client to go deeper in their emotional healing journey and apply the tools they are learning.
  • What is your professional training and experience?
    I’ve done certification course work in substance abuse counseling, have a Bachelor of Arts degree in Christian Counseling from the Colorado Theological Seminary, and received my Master’s in Clinical Christian Counseling from the Colorado Theological Seminary in April 2021. I’m a Certified Pastoral Counselor, Temperament Therapist, certified Pastoral Sex Addiction Professional, and certified Christian Life Coach with over 15 years of lay counseling ministry.
  • What modalities do you use in your client work?
    I use faith-based cognitive behavioral therapy.
  • What do I need to know to make the most out of working with you?
    I encourage you to commit to the work of emotional healing. In turn, you’ll get 100% commitment from me in helping you during your journey. Also, before making this commitment, think of the time it will involve. It has taken years to get to where you are now. Your emotional healing will also take time.
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