Question 1

Where is your office located?

Accepted Answer

I currently only offer virtual appointments.

Question 2

What are your hours?

Accepted Answer

Our office hours are Monday to Thursday from 9:00 am to 1:00 pm and 2:00 pm to 5:30 pm Pacific Time. We are closed on Fridays, weekends, major holidays, the week of Thanksgiving, and the week between Christmas and New Year. Please contact us at [info@trueyouministries.com](mailto:info@trueyouministries.com) or call 626-461-3344 to schedule an appointment during our business hours.

Question 3

What is your cancellation policy?

Accepted Answer

For cancellations after 6:00 pm the day before the scheduled appointment or no-shows, you’ll be 
charged half the session rate for the first incident and the full rate for incidents thereafter.

Question 4

How long are your counseling sessions and what are the costs?

Accepted Answer

Counseling sessions last either 60 or 90 minutes. Most clients meet twice a month, though weekly sessions are available. Fees are discussed during your free consultation, with options for pay-per-session or discounted packages. Schedule your consultation here: [Free Consultation](https://calendly.com/trueyouministries/20min?month=2025-08).

Question 5

Do you offer in-person and/or tele-health?

Accepted Answer

For now, I offer all sessions through Zoom, making it easy and convenient to connect from wherever you are.

Question 6

Are your counseling services covered by insurance?

Accepted Answer

No, our counseling services aren't covered by insurance. As a pastoral counselor, my services aren't included in insurance panels. However, we offer flexible payment options to make counseling accessible for everyone.

Question 7

How can I schedule my initial appointment with True You Ministries, and what should I expect during the process?

Accepted Answer

To schedule your initial appointment with True You Ministries, simply click the Free Consultation link on our website. During this complimentary consultation, we'll explore your needs and discuss how we can best support you. If you decide to move forward, the next step involves a paid evaluation with an assessment, specifically the Taylor-Johnson Temperament Analysis. This thorough assessment allows us to gain deeper insights into your temperament and better tailor our support to meet your unique needs effectively.

Question 8

What age ranges do you work with?

Accepted Answer

We work with adults aged 18 and older, including men, women, and couples. Our services are tailored to meet the unique needs of each individual or couple, providing support for a wide range of issues including trauma, addiction, relationship challenges, and grief.

Question 9

Who are your counseling services designed for?

Accepted Answer

Our counseling services are tailored for men, women, and couples, especially women aged 25 and older. We specialize in addressing trauma, control issues, trust in God, and healing from partner betrayal, including sex-related struggles and infidelity. Wherever you are in your journey, we're here to support you with compassion and understanding.

Question 10

Do you offer grief counseling?

Accepted Answer

We don't offer grief counseling services, but we can refer you to a trusted colleague who does.

Question 11

What do you actually do in sessions with your clients?

Accepted Answer

In our sessions, we’ll start by exploring what brought you to counseling and identifying your goals for healing and growth. Together, we’ll create a practical and achievable plan of action tailored to your unique needs, focusing on both immediate challenges and long-term transformation. Along the way, we’ll address not only the surface issues but also deeper, underlying patterns that may be keeping you stuck.
As part of your healing process, I’ll ask you to have an accountability person—someone who can support and encourage you outside of our sessions. This added layer of support will help you stay on track as you work toward your goals. With a safe and compassionate space, we’ll also talk about your hopes, dreams, and the steps to move forward into a life of freedom and fulfillment.

Question 12

Do your clients receive assignments to work on between sessions?

Accepted Answer

Yes. I use The Genesis Process workbook with my clients, and there are self-evaluations and practical applications for every process. This allows the client to go deeper in their emotional healing journey and apply the tools they are learning.

Question 13

What is your professional training and experience?

Accepted Answer

I’ve done certification course work in substance abuse counseling, have a Bachelor of Arts degree in Christian Counseling from the Colorado Theological Seminary, and received my Master’s in Clinical Christian Counseling from the Colorado Theological Seminary in April 2021.
 
I’m a Certified Pastoral Counselor, Temperament Therapist, certified Pastoral Sex Addiction Professional, and certified Christian Life Coach with over 15 years of lay counseling ministry.

Question 14

How is faith incorporated into your counseling approach?

Accepted Answer

Faith is woven into our counseling through faith-based cognitive behavioral therapy (CBT). This method blends biblical principles with effective therapeutic techniques to guide your healing journey.

Question 15

What do I need to know to make the most out of working with you?

Accepted Answer

I encourage you to commit to the work of emotional healing. In turn, you’ll get 100% commitment from me in helping you during your journey.
 
Also, before making this commitment, think of the time it will involve. It has taken years to get to where you are now. Your emotional healing will also take time.

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